UNIT 6 PAGE 27 EX 5-8

 UNIT 6 PAGE 27 EX 5-8 - KAITO BONET

5.

1. She's out of town in an IT conference.

2. She's in a meeting with the software developers.

3. He's on holiday in the Alps for two weeks.

4. I'll get a pen and take down your full name.

5. I'm sorry we got cut off earlier.

6. please don't hang up.

7. Can you please wait a moment while I put you on hold?

8. can I leave a message?

9. Could I take a message for Tony.

6.

1. It means their line is busy

2. How do you spell that.

3. I'm sorry to interrupt your meeting.

4. she's out of the office

5. Shall I ask him to return your call later.

7.

1. unavailable  - e. can't be connected.

2. transfer - c. pass a call on to someone else.

3. deal with - d. take action to do something

4. urgent - a. need immediate atention.

5. expect - b. believe someone or something will arrive soon.

8.

1. Will Samuels called this morning while you were in a meeting.

2. He left a message.

3. he needs an urgent solution.

4. I told him you would deal with his problem.

5. you would return his call after your meeting.

6. I took down his mobile number.